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East Sussex Neighbourhood Wellbeing Service

Jump to: What support is available · How to access support · Support after your health check · Find your local hub and access timetables · Online support · If you need urgent help

About the service

The East Sussex Neighbourhood Wellbeing Service provides local mental health and wellbeing support across East Sussex. It is designed to make it easier to access support when you need it.

The service is part of UOK, a partnership of organisations working together to support mental health and wellbeing across Brighton & Hove and East Sussex.

This service is also a part of the Neighbourhood Mental Health Team approach, where NHS, GP, community and voluntary partners work together to offer joined-up support. Our focus is to help you get the right help, centred on what matters to you, without needing to retell your story or navigate multiple services.

Learn more about NMHTs

What support is available?

You can access support in different ways. Whether you want to talk to someone, connect with others, or build skills, there are options to suit you.

  • Peer groups
    Structured, time limited groups that bring together people experiencing similar mental health challenges or life situations.
  • Social spaces
    Relaxed, welcoming sessions where you can spend time with others and feel part of a community.
  • Walk-in welcome sessions
    Local sessions where you can drop in and talk to someone about support and next steps.
  • One to one support
    Individual support to help you with practical things, your wellbeing, and finding the right services.
  • Education and learning
    Opportunities to build confidence, understanding and skills to support your wellbeing.
  • Employment support
    Support to help you prepare for, find and stay in work.

How to access support

The East Sussex Neighbourhood Wellbeing Service is available to adults, 18 and over, living in East Sussex who are currently struggling with their mental health and wellbeing.

Walk-in Welcome Sessions

Our walk-in welcome sessions offer a simple way to access support without a referral or waiting list. You can drop in, speak with someone from the team, and explore what support may be helpful for you and your wellbeing.

You do not need to book to attend an in-person session.

Current session schedule

The first walk-in welcome sessions begin the week commencing 18 May 2026 and will continue every Monday through June.

Hastings
Mondays from 18 May 2026
11am – 2pm

Eastbourne
Mondays from 18 May 2026
11am – 2pm

The schedule for other hub locations will be added here soon.

What to expect

At a welcome session, you can:

  • Talk through how you have been feeling
  • Find out about local wellbeing and mental health support
  • Explore possible next steps at your own pace
  • Ask questions in a relaxed and supportive environment

Weekend telephone appointments will also be available to book for those who may find this easier to access.

If you’re on the NHS Serious Mental Illness (SMI) register

If you have a diagnosis of bipolar disorder, schizophrenia, or experience psychosis, you can access specialist support following your annual NHS Physical Health Check — helping you act on the results and stay connected to the right care.

Support is offered through short-term sessions, face-to-face or remotely, at locations across East Sussex including GP practices.

This is available through a referral from your GP or mental health team, including Sussex Partnership NHS Foundation Trust.

Refer a client in East Sussex

Did you previously use the Health and Wellbeing or Screen and Intervene service? This support continues. It’s now part of the East Sussex Neighbourhood Wellbeing Service. Contact your local hub if you have any questions.

Not sure if this is right for you? Come along to a walk-in welcome session — the team can talk it through with you, no referral needed.

Neighbourhood details

Below you can find your local neighbourhood hub, including contact details and timetables for existing clients.

Eastbourne neighbourhood

May timetable – Eastbourne

Hastings neighbourhood

May timetable – Hastings

Lewes neighbourhood

May timetable – Lewes

May timetable – Newhaven

Rother neighbourhood

May timetable – Bexhill

Wealden neighbourhood

May timetable – Hailsham

May timetable – Uckfield

Online support

Qwell online support

You can access free, confidential online mental health and wellbeing support 24 hours a day through Qwell, our online support service. With Qwell, you can:

  • read or watch helpful information
  • use tools like journaling and mood tracking
  • connect with others in moderated forums
  • message trained practitioners
  • access live text chat support

Find out more about Qwell

If you need urgent help

If you are struggling with your mental health right now, support is available through:

  • your GP
  • local NHS urgent mental health services
  • the Samaritans on 116 123, available 24 hours a day

If you are in immediate danger, please contact emergency services.

Out of hours crisis support: Southdown provides walk in support for people experiencing mental distress or needing urgent help. Please visit Southdown’s Staying Well page to find out more.

Further Information

For more information and to discuss accessing support from Wellbeing centres run by Southdown across East Sussex, please call 0808 196 1768 to speak to a member of our Central Access Point team. Alternatively, if you would prefer, you can arrange a callback.

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