About the service
Staying Well is an out-of-hours walk-in* service for people aged 18 or over experiencing mental distress or requiring crisis support.
Open 7 days a week, 365 days a year, the service provides psychosocial support within a safe, supportive and therapeutic environment.
There may be times when due to staffing we may not be able to offer walk-ins. If this happens, we’ll let people know via our Facebook page. We’ll also share information about alternative ways you can get help. Follow us on Facebook for live service updates. You can also give us a call before you visit.
Staying Well is provided by Southdown, in partnership with the Sussex Partnership NHS Foundation Trust.
What support is available?
Our safe space café provides a relaxed environment where you can gain peer and social support, to help you build skills to support your own recovery. Peer Support Workers (people with lived experience of mental health challenges) are also available to chat to.
Our team are on-hand to provide non-judgmental support tailored to your needs, whether that’s simply listening or supporting you to reduce emotional and psychological distress.
Am I eligible?
The service is free and available for people aged 18 or over experiencing mental distress or requiring crisis support, who are living in or visiting Sussex.
Our service is not suitable to support adults with dementia, or children and adolescents under the age of 18.
How do I access support?
You can access support by attending the service in person at The Wellbeing Hub at Preston Park in Brighton. It is advisable to call ahead of your walk-in, so we can answer any questions and discuss any additional support needs you may have.
If you would prefer to complete a referral form for yourself or on behalf of someone else, please click here. We will aim to speak to you within 24 hours of receipt of your referral form or voicemail.
Please note: There may be times when due to staffing we may not be able to offer walk-ins. If this happens, we’ll let people know via our Facebook page. We’ll also share information about alternative ways you can get help. Follow us on Facebook for live service updates. [Link to Facebook page] You can also give us a call before you visit.
Finding us and getting in touch
We are open:
Weekdays – 5.00pm to 10.30pmWeekends – 3.00pm to 10.30pm
Telephone (Freephone): 0800 023 6475, choose option #3
Email (enquiries only): firstname.lastname@example.org
Address: The Wellbeing Hub at Preston Park, 18 Preston Park Avenue, Brighton, BN1 6HL
Inclusivity for all
We are a Neurodivergent, LGBTQ+, class, race, age and disability friendly service. We are committed to learning and striving toward a more inclusive and person-centred approach, by listening to your experience and providing meaningful support, information and advice according to your needs.
18 Preston Park Avenue