Finding the right mental health support
Across Brighton and Hove, there is a range of mental health support available. However, we know that it can sometimes be difficult to find out information about services, know how to access them and know which ones are right for you.
One of our key aims is to ensure that no matter where you enter the mental health system, you can access services that meet your needs.
Central Access Point team
To help you navigate and access UOK Brighton & Hove’s services, we have a dedicated Central Access Point team who respond to your calls and emails. Our Community Navigators understand that taking the first steps to ask for support regarding your mental health can be challenging.
The team is based in Brighton and, as the first point of contact for the UOK Brighton & Hove network, are experts on the wide range of support available.
Our Community Navigators will talk to you about the support that the UOK Brighton & Hove network can provide and discuss how to refer you onto our partner services. We can contact partners directly on your behalf and can also advise on other useful resources that are available.
What to expect when calling the Central Access Point
- You will be greeted by one of our friendly, experienced Community Navigators who will gather initial information and obtain any preferences you may have
- We will ask questions to try and understand what type of support you are looking for
- During the call we will work closely with you to identify appropriate next steps, based on the information you provide
- We will support you with any onwards referrals within our network or should you prefer, we can simply share contact details with you directly
“I found the service very helpful, I felt listened to and I am now on track to follow the signposted advice given” – Caller to the Central Access Point
Call us, or arrange a call back
We are available Monday to Friday, 9am – 5pm (excluding Bank Holidays).
You can call us during the hours above, or you may prefer to complete the form below to arrange a call back. We will aim to call you by the end of the following working day, or you can ask us to get back to you at a time and day that is convenient for you (within our opening hours).
If you’d like to share any information with us before we call you, please add this to the form too. Any information you share with us will be treated as confidential.
For callers whose first language is not English, we are able to arrange a telephone interpreter, please let us know your preferred language at the first point of contact if you would like us to arrange this.
We are a Neurodivergent, LGBTQ+, class, race, age and disability friendly service. We are committed to learning and striving toward a more inclusive and personal-centred approach, by listening to your experience and providing meaningful information and advice according to your need.
